Terms and Conditions

By placing an order with the CV London, you are agreeing to our terms and conditions.

We reserve the right to change our terms and conditions without notice at any time. By continuing to use our service you are deemed to have accepted such changes.

If you do not agree with any of the terms and conditions in this agreement then you must stop using our services immediately.

A contract only exists when the CV London accept your order. We reserve the right to decline your order or to withdraw services/goods at any time without notice. We accept no liability for refusing to accept your order or withdrawing services.

All prices and services are subject to change without prior notice. We accept no liability for changing any prices.

All content on this site is the property of CV London. Unauthorised copying is not permitted.

Payment will be taken prior to the provision of any goods or services. Typically 50% on commencement. Failure to pay your balance after a number of reminders and prompts will result in your details being submitted to a third party debt collection agency, where your credit rating may be affected.

We check every order that we receive to ensure that the most appropriate service has been ordered. On the rare occasion that the wrong level of service has been ordered we will contact you to advise you and discuss amending your order to the correct service.
Similarly, if your requirements are particularly complex or of a highly technical nature we may need to offer you a bespoke level of service. To ensure that we allocate the appropriate resources in these circumstances we will contact you to discuss your specific requirements and advise you of any additional costs. Should you not wish to continue with your order at this stage we may offer you a full refund.

Every effort is taken to ensure the accuracy of the information in this website. CV London offer information as advice only and do not accept any liabilities arising from any inaccuracy or omission in any of the information on the website supplied by you, any other user or any other person.

These terms and conditions do not affect your statutory rights.

Cancellation & Returns Policy

As defined by United Kingdom’s Consumer Protection (Distance Selling) Regulations 2000, all our goods are ‘made to the consumer’s specifications or clearly personalised’ and are therefore exempt from the normal distance selling regulations.

As part of our ongoing commitment to 100% customer satisfaction, we guarantee to revise your draft CV for you as many times as you require until you are 100% happy.

If at any time during the process of producing your draft CV you are not happy with the service CV London has offered we give you the right to cancel your order and request a full refund.

Once the draft order has been approved, CV London takes this as acceptance of your satisfaction with the service/product and will not accept liability for the cancellation of the order.

Once goods have been received by you, all risk of damage or loss shall pass to you.

Under the s defined by United Kingdom’s Consumer Protection (Distance Selling) Regulations 2000, all our goods are made to the consumer’s specifications or clearly personalised and are therefore exempt from the normal distance selling regulations. The following terms therefore only apply to defective disks.
Returning a defective/erroneous item:

If you need to return a faulty or defective item (in the context of the services and products offered by CV London this is limited to discs), please send it back to us, carefully and securely wrapped along with your name, address and a telephone number and the reason for the return. Once we have received the item, we will refund the relevant part of the purchase price and any delivery charges incurred in returning it.

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