Robotic Process Automation in Finance and Accounting: 10 Use Cases

They can also use API management platforms or integration platform as a service to facilitate direct integrations that work much faster than RPA. However, RPA has an advantage in that it can access any application that a human can, which is not always possible or easy with these other technologies. As for planning and forecasting, bots can help with such tasks as loading balances to planning systems and creating variance reports.

They can perform specific tasks five times quicker, eliminate the probability of mistakes, work round the clock, and allow teams to focus on more strategic jobs. That’s the reason why Robotic Process Automation (RPA) is gaining traction across industries, including the financial and banking sectors. In this case, the audit process was conducted in one minute, versus 6-7 hours manually. Essentially, human inputs are replaced with intelligent robots so business objectives can be reallocated from low-value-added tasks to more complex processes. Although most businesses run their process through tax processing software, there is still a significant amount of manual work involved.

Generate reports

Another use case where banks have found fantastic benefits is RPA-enabled credit card application processing. RPA Bots can easily traverse numerous systems, validate data, do several rules-based background checks, and decide whether to approve or reject an application. Automating the entire AML investigation process is one of the best examples of RPA in banking. RPA can easily automate these repetitive and rule-based operations, resulting in a maximum reduction in process TAT. RPA bots can automate the customer onboarding process saving time and increasing work efficiency. Customer onboarding is one of the most challenging operations in the banking sector.

rpa use cases in finance

Additionally, we will discuss real-world RPA use cases and shed light on the evolving role of RPA in shaping the future of finance and accounting practices. Eleviant may be the perfect partner for you if you seek RPA service providers to revamp your banking operations. We offer RPA solutions to financial institutions seeking to up their game or keep up with the industry’s rapid changes. In addition, our AI-powered intelligent RPA solutions are highly secure, low in code, analytics-rich, and capable of dynamic interaction while debugging. Furthermore, because of its low-code approach, RPA best suits banks and financial institutions.


Study the RPA requirements in your specific situation and evaluate the time, resources, and efforts necessary for the implementation. Once we have stated the powerful use cases of the technology and techniques, let’s compose the overall picture of the process of RPA deployment in banking and finance. The distinctive feature of Robotic Process Automation software is that it automates activities by accessing user interfaces without influencing underlying programs. How exactly can RPA in financial services aid companies and address their challenges, and how can they implement those solutions for maximum prosperity? In cases where legacy systems are not capable of storing complex limit orders, RPA bots could step in to help. Discover how leading organizations utilize ProcessMaker to streamline their operations through process automation.

rpa use cases in finance

One of the biggest advantages of a digital workforce is that it can significantly increase efficiency and productivity. This can lead to an increase in productivity and efficiency, as well as a reduction in the time it takes to complete tasks. Make sure that the newest members of your finance and accounting team are up-to-speed on all your processes and that they aren’t exposing your organization to increased risk due to costly mistakes. This functionality helps reduce the amount of time spent on training new employees and also reduce the risk of future bot outages. Finance automation got a kick-start in the 1990s, when MIT researchers developed the optical character recognition (OCR) technology for reading the handwritten parts of checks with high speed and accuracy.

What is the future of RPA in finance?

Adopting technologies has helped banks provide the best customer experience while remaining competitive in the saturated banking market. In addition, the pandemic has accelerated company measures to react to employee and customer demands, making digital solutions the future of financial services. IA also ensures compliance with regulatory requirements, such as tax filing, compliance reports and tax and labor laws, while reducing the risk of errors or penalties.

rpa use cases in finance

Slow or error-prone processes make your customers lose confidence in your business and can raise a lot of compliance issues. Invoices are an extremely time-consuming and data-heavy task for your back-office staff, and often arrive in unstructured data formats. With Document Understanding, robots read invoices that have been processed and are ready for payment, digitizing your payment processing procedures.

Here are 5 high-value RPA use cases in finance

The RPA solutions have a high level of security for finance functions, and they work without interruption for substantial cost savings. According to Gartner, 80% of leaders in the financial sector are already using some form of RPA for various banking and financial purposes. As we all know, RPA saves time, cost and effort; it also bridges the gap in skilled resource requirements. Here are some significant benefits of RPA in banking that are building futuristic banking and financial powerhouses.

According to Gartner, RPA is the fastest growing segment of the global enterprise software market. Account Payable is a critical part of the day-to-day functions of any financial institution. However, being repetitive and time-consuming, AP is the perfect candidate for RPA automation. Now that we’ve outlined some compelling reasons why financial services organizations require RPA technologies, let’s look at how it works in practice. The challenge of maximizing efficiency and keeping expenses as low as feasible while ensuring maximum security standards has also drastically increased. Robotic Process Automation (RPA) has evolved into a powerful and effective technology to meet these expectations.

A step-by-step guide to RPA implementation in finance

Robotic Process Automation (RPA) is bots executing repetitive business tasks across applications and system. In this article, we are specifically focusing on RPA use cases in finance, such as automated recording keeping and finance control. With an RPA implementation, your financial institution can have customer behavior data automatically sent to specific people in the organization. ML models help group customers into categories based on their behavior, so the most appealing products or services can be recommended to them. For example, banks know which customers might be most interested in opening a new line of credit. The Tax function is filled with routine processes that are still being performed manually in order to prepare reports and file information required by the law.

  • The accuracy and timeliness of payroll plays a huge role in employee satisfaction.
  • This allows them to get things done much faster, ensuring that reports are accurate and submitted on time.
  • For example, banks know which customers might be most interested in opening a new line of credit.
  • The bots can be combined with other software such as artificial intelligence (AI), machine learning, process intelligence, Optical Character Recognition (OCR), and more.
  • RPA in financial services has several different applications that help free up human resources and allow them to focus on more critical tasks.
  • UiPath Task Mining and Process Mining can help you discover your best opportunities.

To keep up and deliver excellent service to their customers they need to find ways to accelerate processes and give their workforce the time to spend on tasks that require human intervention. Wealth management companies are juggling sensitive data across multiple clients which leaves little to no room for error. RPA is a simple and easy-to-use software deploying RPA bots that mimic human actions. It can save you time and money, freeing your employees from monotonous digital tasks where human intelligence isn’t needed.

Improved customer experience

In these critical domains, RPA enables organizations to optimize their financial processes and revolutionize accounting practices. Bank reconciliation is a time-consuming process that requires a manual search for a large piece of transactional data involving many banks and rpa use cases in finance the balance of the final figures. RPA Bots can be developed to automate numerous manual tasks, such as validating each payment entry against bank data and other records. Failure to comply with regulations can result in hefty fines and damage to a company’s reputation.

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